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Home/The Work/Function 05 — Housing Stabilization Case Management
05Operational function 05 of 06

Keeping people housed after move-in.

Housing Stabilization Case Management. Bridge the gap between getting keys and lasting stability with an intensive, time-limited, evidence-based arc — because most returns to homelessness happen 6–24 months after a housing exit.

12-month arcCTI modelMonth 13 readiness100% rent by Mo. 12
How it works

Getting a household into a unit is the first step; keeping them there once the subsidy ends is the goal. Housing Stabilization Case Management provides intensive support during the exact months when households are most likely to succeed if helped — and most likely to return to homelessness if not.

“Most evictions back into homelessness happen 6–24 months after a housing exit — this arc catches the failure points before they become evictions.”

The key elements

  • 01A 12-month, phased arc — Engagement & Assessment, Transition (Months 1–3, high touch), Try-Out (Months 4–8), Transfer (Months 9–12), plus a Durham-added Month 13 Readiness phase.
  • 02Three stabilization goals — income generation, budget discipline, and the activation of natural supports, the factors most predictive of whether housing holds.
  • 03A Housing Plan as the anchor — a monthly budget, an income strategy, and a documented path to the household assuming 100% of rent by Month 12.
  • 04Multiple providers, one model — distributed capacity with identical policies and fidelity expectations.
  • 05A single point of entry — through the Coordinated Entry administrator.

How it connects to the rest of the system.

  • It begins the day a household moves in through any other function.
  • It protects the 90%-remain-housed target that defines success.
  • It hands off from the Housing Plan a participant starts during a Sprint.