Building the unit pipeline.

The framework only works if there are units to move people into. Landlord Engagement treats property owners as essential partners: it recruits them, makes saying yes low-risk, and supports them through every lease so they stay.

“Three guarantees — rent on time and in full, a real human on the phone, and shared risk — are what turn a “maybe” into a signed lease.”

The key elements

• 01A dedicated owner support team — one consistent point of contact for lease-up, renewals, damage claims, and payment changes.
• 02A specialized listing platform — owners post availability and signal willingness to accept rental assistance; case managers get a coordinated view of inventory.
• 03Reliable, on-time rental assistance — paid in full each month through HAP contracts.
• 04Risk mitigation — damage coverage and vacancy-loss protection, the single most important conversion lever.
• 05Performance accountability — 500 units available to lease by June 30, 2027, tracked monthly — lease-ups reported alongside — and tied to provider compensation.