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Home/The Strategy/Lane 02 — Effective Ways of Working
02Strategy Lane 02 of 05

Establish and maintain effective ways of working.

End-state aim by June 2031 — An effective backbone catalyzing credible results across the system.

Case conferencingLived expertiseFeedback loopsCommunities of Practice
How this lane works

This lane describes how Durham’s system operates day to day. It corresponds most directly to the Case Conferencing function and to the Improvement Teams, Case Conferencing Tables, and Communities of Practice.

The Lived Experience Advisory Group and the Executive Table sit here, as do the public reporting cadence and feedback loops described under Storytelling and Communications.

Secondary strategy lanes

The specific, parallel bands of work within this lane.

  • 01Effective cross-sector case conferencing aligned with goals.
  • 02Consistent practices to engage lived expertise in system design and decision-making.
  • 03Regular feedback loops to assess learning, make improvements, and build community confidence and trust.
  • 04An implementation structure that supports intentional engagement with private, public, and community partners.
  • 05Capability building for partners on evidence-informed practices and continuous-improvement skills.
Year by year

Milestones to 2031.

What this lane aims to achieve by the end of each fiscal year.

Year 1
6/30/27

Presence of 50% of indicators in the Backbone Entity Execution Measurement Assessment.

Year 2
6/30/28

Presence of 75% of indicators, including all “must-haves.”

Year 3
6/30/29

Presence of 95% of indicators.

Year 4
6/30/30

Presence of 100% of indicators.

Year 5 · FZ
6/30/31

An effective backbone catalyzing credible results across the system.

Where this lane lives in the Strategic Framework.

  • Part Three. Improvement Teams, Case Conferencing Tables, Communities of Practice, the Executive Table, and the Lived Experience Advisory Group.
  • Part Four. Case Conferencing.
  • Part Five. Measuring What Matters, and Storytelling and Communications.